What to say to your team as a new manager

Short answer: say “I want to learn how things work before changing anything. What should I keep?”

DON'T SAY
“I'm the boss now, so things are going to change.”
SAY THIS
“I want to learn how things work before changing anything. What should I keep?”
Listening first earns trust from a team you just started leading.

When to use it

Use it in your first weeks leading a team, whether you're new or promoted from within. Saying you'll learn before changing things signals respect for what already works. Asking what to keep gives the team a voice from day one.

Example

You: “I want to learn how things work before changing anything. What should I keep?”

Team member: “The Monday planning meeting. It really helps.”

In an email or Slack message

Follow up with a short message: “Over the next few weeks I'll be meeting each of you 1:1 to learn how things work. Come with what's working and what isn't.”

Quick drill

When you want someone to own a decision.

Which sounds more confident?

Practice 10 more →

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25 phrases that make you sound confident at work

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