How to address repeated missed deadlines

Short answer: say “I noticed the last two reports came in late. What's getting in the way?”

DON'T SAY
“It's fine, don't worry about it.”
when it isn't
SAY THIS
“I noticed the last two reports came in late. What's getting in the way?”
Naming the pattern and asking a question opens a real conversation.

When to use it

Use it when you notice the same problem happening more than once, like late reports or missed handoffs. Name what you've seen, then ask what's getting in the way. There may be a reason you can help fix, and it starts a real conversation.

Example

You: “I noticed the last two reports came in late. What's getting in the way?”

Teammate: “I'm waiting on data from finance every time.”

You: “Let's fix that handoff then.”

In an email or Slack message

This one is best said live or on a call, not in a message. If you must write it: “I noticed the last two reports came in late. Can we talk about what's getting in the way? I'd like to help.”

Quick drill

At the end of a tough feedback conversation.

Which sounds more confident?

Practice 10 more →

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