When to use it
Use it when a review or rating is lower than you expected. Acknowledge the main concern and commit to a plan by a set date. You can ask questions too, but showing you've heard the feedback first makes the conversation more productive.
Example
Manager: “Deadlines were the main issue this cycle.”
You: “I hear the concerns about my deadlines. I'll share a plan by next week.”
Manager: “That would help.”
In an email or Slack message
Send the plan in writing: “Following up on my review: here's my plan to improve on deadlines, with a check-in each month.” Keep it short and concrete.